Where is the work hiding?
As Don Reinertsen tells us in his book "The Principles of Product Development Flow"
"The enemy of flow is the invisible, and unmeasured queues that undermine all aspects of development performance. Stagnant piles of idle work lengthen cycle time. At the same time, they delay vital feedback and destroy process efficiency.Yet today, these queues remain unmanaged. 98% of development teams today neither measures nor control their queues."
Join me to examine the basics of queueing theory and explore together how you can start tackling some of these problems in your organisation.
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